STORE INFORMATION
Returns & refunds
We want customers to have a clear way to request support for a purchase, return or refund.
Return eligibility
Returns may be available for eligible items, subject to the conditions provided with your order and your rights under applicable law.
Requesting a return
To request a return or report an issue with an order, follow the support instructions in your order confirmation and include the relevant order details.
Sending an item back
Check the return instructions before shipping a product. Where applicable, retain proof of postage and tracking information.
Refunds and replacements
Eligible refund or replacement requests are reviewed in accordance with the applicable order conditions. Processing times may vary by payment provider.
Consumer rights
Nothing in this policy affects your statutory consumer rights.